The customer service in Japan is legendary, and the year I spent living there bore that out. As one example, I wandered into a McDonald's during a slow time of day, and the high school kids behind the counter were role-playing: One of them stood on the customer side and pretended to place a difficult and unusual order, while the two behind the counter yelled "hai" and scurried to accommodate his demands. But this train station ticket vending machine is the absolute cake-taker:
The Japanese will often use our English word for service, rendering it "saabisu." But clearly we Westerners ought to be using their word instead.
(more...)The post This Japanese Vending Machine Design Has the World’s Most Amazing Help Button appeared first on ECGADGET.COM.
